“You and Your General Practice” is an NHS guide designed to help patients understand what they can expect from their GP practice — and how patients and practices can work together to provide the best possible care.
The guidance encourages a positive partnership between patients and healthcare teams by promoting respectful communication, preparation for appointments, and responsible use of NHS services, including cancelling appointments early if they are no longer needed.
You can read the full guidance here.
Sharing Feedback or Concerns
We always welcome feedback and encourage patients to speak with the practice if they have any concerns or suggestions about their care or experience.
If you do not feel comfortable contacting the practice directly, you can also contact NHS Coventry and Warwickshire Integrated Care Board, the organisation responsible for overseeing local GP services.
Address
NHS Coventry and Warwickshire Integrated Care Board (ICB)
Shire Hall
Warwick
CV34 4RL
Telephone : 0247 655 3344
Email : cwicb.yygp@nhs.net
You can also raise concerns or complaints through the Integrated Care Board complaints service.
