We are committed to protecting your privacy and handling your personal information responsibly, securely, and transparently in line with UK data protection legislation.
Please use the links below for more information about how your information is collected, stored, and used:
- Fair Processing & Privacy Notice
- Website Privacy Policy
- Subject Access Requests – Accessing Your Medical Records
Introducing Heidi – AI-Powered Clinical Transcription
To support more accurate and efficient clinical documentation, we use Heidi, an AI-powered transcription tool widely used across the NHS. This allows clinicians to focus more fully on your consultation while maintaining clear and detailed medical records.
- Your clinician may use Heidi to securely transcribe consultation notes in real time
- Participation is entirely optional, and you may opt out at any time without affecting your care
- No audio recordings are stored, and all information is securely encrypted and automatically deleted within a short timeframe
If you would like more information or have any concerns, please speak to a member of our team.
